Our Vodafone Story



Cost Transformation - Our Vodafone Story

Vodafone

Vodafone Group plc is a world leading UK based FTSE 100 multinational telecommunications company headquartered in London. The company has a significant presence in Europe, the Middle East, Africa, Asia Pacific and the United States. Vodafone’s mission is to provide outstanding data services and products with the best customer experience in the business. Their core values are built on speed, simplicity and trust.

Following the successful $130 billion deal with Verizon for their stake in the U.S telecommunications company, Vodafone are reinvesting significantly in their Enterprise Business. New programmes include Project Spring and a sales transformation of their Enterprise Business across 24 countries with a wide ranging series of change initiatives.

Our Story

Group Enterprise

Cost Transformation Limited advised Enterprise leadership in defining a world class ‘sell blueprint’ together with an executive sales reporting dashboard to track and steer their change journey.

We were able to bring to Vodafone our radical leading edge techniques in sustainable behavioural change that drives sales ‘self-regulation’ which in turn raises sales productivity levels.

Enterprise ‘Inside Sales’

Inside Sales is embarking on a journey of extensive growth. Vodafone have engaged Cost Transformation to identify high value operational improvements across all their sales Hubs. Some of the scope of work involves:

  • Stabilising Hub operations for further scaling.
  • Elevate levels of sales productivity.
  • Sales performance management and accreditation.
  • Improve sales channel efficiency.
  • Strategic advisory in defining a ‘best in class’ change journey.

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